Dr. Robin Kiera, who advises and mentors tech companies, argues that Lemonade, mentioned above, has proven this in one of the hardest-to-crack markets in the country: New York’s housing market. By using chatbots to help process customer communication via text message, “Lemonade showed that it’s technically possible to build a radically customer-centric sales and claims process.”
Superior Access (USA) quoted me in their article: “What agents should know about customer digital experiences.”
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In light of the rapidly evolving impact of COVID-19 globally, we have made the decision to turn Insurance AI and Innovative Tech 2020 into a completely virtual event.
The physical event in its current form will not go ahead but we are pleased to announce that, between May 27 – 28 we will host thousands of delegates in our online event offering featuring live presentations, interviews, workshops and networking with senior level industry executives from across the globe.
We hope you will share our excitement about the huge potential for global information sharing and networking with this extended, global audience.